1.According to orders,pack the spare parts one by one by oil paper.
2.Put them into small carton boxes one by one.
3.Put the packed small carton boxes into bigger carton boxes one by one.
4.Put the bigger carton boxes into wooden boxes if necessary especially for the shipments by sea.
5. Goods is packed by oil paper and plastic bags inside.
6.Using wooden case package.
7.We support the custom-made demand for package.
1.If I only know the excavator model, but can not offer parts No., what should I do ?
If possible, you can send us pictures of old products, nameplate or the size for reference.
2.What is the warranty of the parts after I purchased?
The warranty is 6/12 Months based on the item details.
3.How can I pay the order?
We can receive payment through T/T, Western Union, Paypal(for small amount),Alibaba trade assurance.
4.When will get the items after I place order?
Once your payment is confirmed, we will arrange the goods within 24 hours; if not in stock , we will inform you before placing the order.
5.How can I do if there is something wrong with the items?
First of all , I have confidence in the quality of our products ,if you really found something wrong ,pls provide pictures for us
and we will check. After it is confirmed, pls return to us , we will offer the correct item.
6.What is your main products ?
We are specialized in the excavator spare parts, such as travel motor gearbox/ass’y/parts, swing gearbox/ass’y/motor/parts, hydraulic pump assy/parts and gear parts. If you need other excavator parts, we also can supply as your requirements.